Mud Hawgz General Shipping Policy
At Mud Hawgz UK, we prioritize your satisfaction with our shipping policy designed for speed and reliability. We know how important it is to receive your orders promptly, which is why we provide same-day dispatch for all orders placed before our daily cut-off time.
Order Processing
Daily Cut-off: 12 PM (UK time) - Orders placed after 12 PM will be processed the next business day
Royal Mail Collection: 2:30 PM, Monday to Friday
Same-Day Dispatch: All orders placed before 12 PM are dispatched the same day, ensuring your items are on their way to you as quickly as possible
Free Shipping Options
Free Next-Day Shipping: Available within the UK on orders over £300
Free 48-Hour Shipping: Available on orders £150 or more, striking a perfect balance between speed and savings
Standard Shipping
UK Standard Shipping: Delivers your products within 2-5 working days for orders that do not meet the free shipping thresholds
Shipping Methods
Orders are typically shipped via:
- Royal Mail
- DPD
- UPS
- FedEx
Shipping method selected based on destination, package size, and service level
Order Tracking
Tracking information is provided via email confirmation once your order ships, allowing you to monitor your delivery progress.
Important Notes
- Product-Specific Policies: Some products have specialized shipping requirements due to supplier arrangements (drop-shipping, custom orders, etc.). Please refer to specific supplier shipping policies for detailed information on High Lifter, SuperATV, Knight ATV, and ATV City products.
-
Business Hours:
- Monday - Thursday: 9:00 AM - 5:00 PM
- Friday - Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Our commitment to clear shipping information means you can shop with confidence, knowing exactly what to expect from your delivery experience.
Contact Information
Email: mudhawgzoffroaduk@gmail.com
Phone: 07763026473
Company: Mud Hawgz Off-Road UK Ltd
VAT Number: GB446367276
Company Number: 14468780
Updated September 2025