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SuperATV Shipping Information

As an authorized dealer for SuperATV, Mud Hawgz UK is proud to offer the full range of SuperATV products to our customers in the United Kingdom and Europe.

Product Availability

• Listed Products: Any product listed on Mud Hawgz UK website is available for sale.
• In-Stock Items: Products in stock are available for shipping within 1-3 days.
• Shipping Timeframes:
  • United Kingdom: 1-4 days delivery after dispatch
  • Europe: 3-10 days delivery after dispatch
• Additional Products: Any product from the SuperATV catalog can be ordered, even if not listed on our website.

Supply Chain Information

• Mud Hawgz UK sources SuperATV products through our distributor ORO2U.
• For out-of-stock items, we will contact you with estimated timescales from ORO2U.
• Products not listed on our website require a custom quote from ORO2U for import.
• Custom order process can take 1-3 months depending on the specific item and current shipping conditions.

Any goods supplied to the company will be entitled to the benefit of any warranty given be the manufacturers of any such items. This will not affect the Customer`s or, as the case may be, any sub-purchases statutory rights.

ELECTRICAL GOODS I.E. CDI`S AND REGULATORS/RECTIFIERS ARE NOT COVERED BY WARRANTY.

WE WILL NOT COVER RETURN COST FOR WARRANTY RETURNS – (Our Reps are instructed NOT TO ACCEPT any returns)

Returns Policy

• Return Window: 60 days from purchase date
• Condition Requirements: Unused in original packaging
• Return Process: Contact customer service for return authorization number
• Restocking Fee: None within first 30 days, 15% between 31-60 days
• Non-Returnable Items: Electrical parts, special orders, clearance items
• Refund Timeline: 7-14 business days after return received

Exchanges

• Exchange Eligibility: We accept exchanges on any products as long as:
  • The product shows no damage from attempted fitting
  • The product is returned in its original packaging
• Damage Policy: If the product is damaged when returned to us, you may be charged a 50% damage fee
• Pricing Policy: Any product exchanged will be covered for the price you paid, whether the item was on sale or not
• Price Differences: It will be the customer's choice to cover any additional cost for the product they need